Warranty Policy
Receive all customer complaints related to the use of our products and services.
All issues related to warranty are specifically stipulated in the contract. You can contact our technical department to receive the necessary information.
All forms of warranty are implemented according to the signed contract.
Return/refund policy
When receiving the goods, please carefully check the goods we deliver. For any product discrepancies and damage caused by transportation, please complain directly to our technical department upon delivery so that we can have a solution for this situation.
All product issues, returns/refunds will be made according to the signed contract.
We hope that our purchasing policies will bring satisfaction and peace of mind when you purchase.
Shipping policy
The product price quote will come with shipping costs corresponding to the delivery distance. The delivery and receipt process will be responsible for our company's technical department. You receive and inspect the goods, sign the acceptance record after we have installed and delivered the product.
Shipping costs and delivery methods will be mentioned directly in the contract agreement between the two parties.
Payment policy
Form of payment: Bank transfer. The content and payment process will be carried out according to the contract signed between the two parties. Any delay in the delivery process that affects your company's business operations will be compensated by us based on the terms agreed between the two parties stated in the contract.
We are committed to transparent, legal business, selling quality products with clear origins.